去 学生和家庭页面 点击蓝色的“在线支付(费用，罚款， & 田径)”按钮.

If this is your first time logging in to this specific 在线支付 p年龄, follow the instructions for First Time Users (even if you were using the Online Payment application in past years). 

1. Click on the “Click here to set your password” button. This password is your unique password for 在线支付. (This may or may not be the same as your Skyward password. Since your 在线支付 password and your Skyward password are different – 改变一个不一定会改变另一个! )
   
   When prompted to Identify Your Account, enter the email address on record for your student. When a match is found, an automated password reset email will be sent to your email address. 点击链接重置密码.  帮助ful Tip: Your username (same as Skyward Login Name) will display when you are prompted to reset your password.
    
2.  Your 天空家庭通道 Login Name is the same as your 在线支付 User Name
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3. Enter Your Skyward User Name and your Online Payment Password. 点击登录.

• 如果仔细输入您的用户名和密码, you still receive an Invalid User Name or Password error, 请重新设置密码, 这一次, copy the username that displays on the password reset screen, 然后粘贴到另一个文档中. When logging in, copy and paste that username to the User Name field.
• 典型的(不是所有的)!) username consists of the first 5 letters of the last name followed by the first 3 letters of the first name, 后面跟着一个3位数的数字. Someone with a name of JOHN LEE for example will need to fill in the extra characters with 空间s. 在这种情况下, John Lee，用户名Lee JOH000, 将输入“L”, “E”, “E”, 空间, 空间, “J”, “O”, “H”, “0”, ”0”, “0”.
   

• This may happen when you and your spouse share the same email in Skyward.  The system is not able to know who is requesting the password reset. 
• 如果你想要你自己单独的在线支付账户, please contact your school to change your or your spouse’s email address.
   

没什么好担心的! All elementary students have their school designated as bbin体育官网 Resource Office in 在线支付. Only middle and high school students have schools assigned in 在线支付. Skyward is the system of record so if your student is listed correctly there, then all is well.

• 电子邮件来自intouchreceiving.而不是华盛顿湖!  If it is not in your Inbox, please check your SPAM/Junk folder for the password reset email.
• 添加@ intouchreceiving可能也是一个好主意.Com到您的电子邮件白名单或安全发件人名单.

• Please contact your school’s bookkeeper for questions on specific items.